Terms and Conditions

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Better Home Better Life

Age in Place. Reimagine Your Space.

Terms and Conditions

Effective Date: April 30, 2026

Welcome to Better Home Better Life (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, betterhomebetterlife.com(the “Website”).

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Use of the Website

You may use this Website for lawful purposes only. You agree not to:

Use the Website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the Website or its systems
Interfere with the Website’s operation or security
Use the Website to transmit spam, malware, or harmful content

We reserve the right to restrict or terminate access to the Website at any time for violations of these Terms.

Services and Information Disclaimer

Better Home Better Life provides education, consultation, and design‑related support focused on aging‑in‑place, home safety, and accessibility.

Information on this Website:

Is for informational and educational purposes only
Does not constitute medical advice, diagnosis, or treatment
Does not establish a physical therapist–patient relationship through website use alone

Any services provided are consultative in nature and should not replace guidance from licensed healthcare providers, contractors, or legal professionals.

Appointments, Consultations, and Payments

Scheduling, pricing, and service details are described on the Website and may change without notice.

Booking an appointment does not guarantee availability until confirmed
Fees, cancellations, and rescheduling policies will be communicated at the time of booking
Project‑based services may require separate written agreements

We reserve the right to decline services at our discretion.

Intellectual Property

All content on this Website—including text, images, graphics, logos, videos, and design elements—is the property of Better Home Better Life or its content providers and is protected by copyright and intellectual property laws.

You may not:

Copy, reproduce, modify, publish, or distribute Website content without prior written permission
Use content for commercial purposes without authorization

Personal, non‑commercial use is permitted.

User Submissions

If you submit information, messages, testimonials, files, or other content:

You confirm you have the right to share it
You grant us permission to use submitted testimonials for marketing or educational purposes (unless you request otherwise in writing)
You agree not to submit unlawful, harmful, or misleading content

We reserve the right to remove submitted content at our discretion.

Third‑Party Links and Services

This Website may contain links to third‑party websites or services (such as scheduling tools or Google reCAPTCHA). We are not responsible for:

The content or accuracy of third‑party websites
Their privacy practices or terms

Use of third‑party services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law:

Better Home Better Life is not liable for any direct, indirect, incidental, or consequential damages arising from use of the Website
We make no guarantees regarding outcomes from applying information found on the Website

Use of the Website is at your own risk.

Indemnification

You agree to indemnify and hold harmless Better Home Better Life from any claims, damages, losses, or expenses arising from:

Your use of the Website
Your violation of these Terms
Your violation of any rights of another party

Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict‑of‑law principles.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes acceptance of the revised Terms.

HIPAA & Physical Therapy Credentials Clarification

Tracey Kirstein is a licensed Physical Therapist (PT) and Certified Aging‑in‑Place Specialist (CAPS). While the services offered by Better Home Better Life are informed by extensive clinical experience, use of this Website does not create a physical therapist‑patient relationship.

Information shared through this Website, including contact forms, booking requests, emails, and file uploads:

Is not considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA)
Should not include sensitive medical details such as diagnoses, medical records, or treatment plans unless specifically requested and arranged through appropriate secure channels

Services provided through Better Home Better Life are educational, consultative, and design‑focused in nature and are intended to support home safety, accessibility, and planning—not to replace medical evaluation, treatment, or ongoing clinical care.

If you require medical advice, diagnosis, or treatment, you should consult a licensed healthcare provider of your choice.

Scheduling, Cancellations, and Refund Policy

Appointments & Booking

Appointments and consultations are scheduled through our online booking system or by direct arrangement. Booking requests are subject to confirmation and availability.

Free Consultations

Free 15‑minute consultations are offered as a courtesy:

One free consultation per household or project
Subject to availability
May be modified or discontinued at any time without notice

Paid Services

For paid services (including home assessments, planning sessions, and project support):

Payment is due at the time of booking unless otherwise agreed in writing
Prices and service durations are listed on the Website and may change at any time

Cancellations & Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours in advance
Cancellations made with less than 24 hours’ notice, or failure to attend a scheduled appointment, may be charged the full service fee
Free consultations that are missed without notice may not be rescheduled

Refunds

Fees for services already rendered are non‑refundable
Refunds for prepaid services not yet provided may be considered on a case‑by‑case basis, at our discretion
Project‑based services may be governed by separate written agreements outlining payment and refund terms

Project‑Based Services

Longer‑term or project‑based engagements may require:

A written agreement or proposal
Customized pricing, scope, and payment terms
Separate cancellation or termination provisions

Contact Information

If you have questions about these Terms, please contact:

Better Home Better Life
Email: aginginplacewithTracey@gmail.com
Website: https://betterhomebetterlife.com

Better Home Better Life

Age in Place. Reimagine Your Space.

Terms and Conditions

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